Privacy Policy

This Privacy Statement applies to all services of Phoenix Eagle Group NV (hereafter referred to as “we”, “us” or “Phoenix Eagle Group”).

We attach great importance to the privacy of our customers and suppliers. For this reason, we will only process your personal data in a manner that complies with the General Data Protection Regulation (GDPR).

Phoenix Eagle Group is the controller of the personal data as described in this Privacy Statement.

Contact details:

www.pheagle.com
Transvaalstraat 43
2600 Berchem
Belgium
gdpr@pheagle.com

This Privacy Statement explains what data we collect about you, what we use your data for, and with whom we share your data. This Privacy Statement will also explain your rights and how to exercise them.

If you have any questions, suggestions or comments about the content of this Privacy Statement, you can always contact us by sending an email to the contact details indicated above.

The purpose of the data processing

As a business-to-business (B2B) company, we process very little personal data. We only collect personal data of our contacts with our customers and suppliers. This data collection concerns the name, phone number and e-mail address of our contact, in other words, mere contact details.

This data processing fits within our legitimate interest, making sure we can contact our customers and suppliers efficiently.

If we use an external consultant or freelancer, we also process the company number and bank account number. This data processing is the result of the performance of the agreement between us and the consultant or freelancer.

If you apply to Phoenix Eagle Group, your data will be processed internally by us as part of the recruitment procedure. In that case, we will process your name, any data you put on our CV, our contact details, professional experience, etc.

The processing of your personal data within the framework of our recruitment procedure is primarily in our legitimate interest, in particular the selection of a suitable candidate.

If, at the end of the recruitment procedure, it is decided not to withhold your application, but we wish to keep your data for the future, we will always ask for your consent.

We do not collect any of the so-called ‘special categories’ of personal data.

None of this personal data will be used for commercial purposes.

The recipients of your personal data

We do not share your personal data with any third parties.

However, we do use software tools which are hosted externally (e.g. in the cloud). This means your personal data can be accessed by the suppliers of these tools, but they are always bound by confidentiality and are legally not entitled to use the data in any other way than storage. 

The period for which the personal data will be stored

We do not keep your personal data longer than is strictly necessary to achieve the objectives set out in this Privacy Statement. As soon as we are informed a contact is no longer a contact with our customer of supplier, his contact details will be erased.

The security of your personal data

We make every effort to protect the security and confidentiality of your personal data. We take appropriate technical and organizational measures in such a way that the processing complies with the requirements of the national and European legislation.

The personal data submitted to Phoenix Eagle Group will be kept by Phoenix Eagle Group, or in some cases by the processor, on servers in Belgium or the European Economic Area.

Your rights

Once your personal data are subject to processing, you have several rights as data subject that can be exercised, as listed below.

If you want to exercise your rights, you can send a request to gdpr@pheagle.com. We may ask you to include a copy of your identification document to enable us to verify that the request was submitted by you.

We will respond to your request as soon as possible, but no later than 4 weeks.

Right of access

You have the right to look into your personal data and to check how we use your personal data at any time and free of charge.

Right to rectification, erasure and restriction

You have the right to ask us to rectify, complete or remove your personal data. You acknowledge that in case of refusal to communicate or request for the removal of personal data, certain services and products will not be available. You may also request to restrict the processing of your personal data.

Right to object

You also have a right to object to the processing of your personal data for serious and legitimate reasons. In addition, you always have the right to object to the use of personal data for direct marketing purposes; in that case you do not have to state any motivation.

Right to data portability

You have the right to obtain the personal data that we process of you in a structured, commonly used and machine-readable format and/or to transfer them to other responsible parties.

Right to withdraw consent

If the processing of your personal data is based on your prior consent, you have the right to withdraw this consent.

Right to file a complaint

You have the right to file a complaint with the Belgian Supervisory Authority: Data Protection Authority, Rue de la Presse 35, 1000 Brussels, T.: +32 (0) 2 274 48 00, F.: +32 (0) 2 274 48 35, email: contact@apd-gba.be.